Quicken Loans takes no.1 spot

Quicken Loans has claimed top spot on the National Top 150 Workplaces list, moving up from second place last year.

The company was founded in 1985 by Dan Gilbert, and now employs 8,000 people. It has grown to become the third largest retail mortgage lender in the US. Despite its size and growth rate, the company has created an enviable work environment for its employees. It took first place on both the Detroit Free Press large Top Workplaces list (read more) and the Cleveland Plain Dealer midsized Top Workplaces list (read more).

“Quicken Loans is a very strong company. They make the right decisions across the board and it makes me feel comfortable working for them.”

The message from employees in our survey is that this is a company where they participate. Employees are encouraged to put forward ideas, and there is a culture of getting things done:

JOSHUA GUNTER/THE PLAIN DEALER
“I have the opportunity to share my ideas, opinions and thoughts in an open forum.”
“As long as you are willing to put in work, the company offers you all the possibilities/opportunities in the world.”
ROMAIN BLANQUART/DFP

From the top down there is a sense of connection. Dan Gilbert and the company’s CEO Bill Emerson meet all new employees. Bill Emerson is proud that he never turns down a meeting with an employee.

This is supported by the preference for internal promotion. Many of the senior leaders, including Gilbert, started as mortgage bankers.

“I'm impressed with how everyone starts off in the same position and how the senior directors have worked their way to the top! Equal playing field.”