






Harvard Pilgrim Health Care is a not-for-profit health plan that provides a variety of benefit options and funding arrangements to more than one million members in Massachusetts, New Hampshire and Maine. Harvard Pilgrim is accepted by doctors and hospitals across Massachusetts, New Hampshire, Maine and beyond. For the fourth consecutive year, Harvard Pilgrim Health Care is the #1 commercial health plan in America according to a joint ranking of the nation’s best health plans by U.S.News & World Report and the National Committee for Quality Assurance (NCQA). Harvard Pilgrim is the only commercial health plan in the nation to be named #1 for member satisfaction and quality of care for four consecutive years. The list is drawn from measures of prevention, treatment and customer experience. Harvard Pilgrim was recently identified as having the highest member satisfactionamong commercial health plans in the New England Region in the J.D. Power and Associates 2009 National Health Insurance Plan Study**. For more information, visit harvardpilgrim.org.
• #1 Commercial Health Plan in America, four years running (according to USNews & World Report and NCQA)
• Through the Harvard Pilgrim Foundation, through the third quarter of 2009, employees awarded more than 600 mini grants valued at more than $30,000 to their communities and volunteered more than 3,000 hours. Through the annual fund-raising campaign in 2009 employees raised approximately $92,000 for local charities.
• The Harvard Pilgrim Foundation is a leader in fighting childhood obesity. The Foundation has provided grants totalling $1 million to local efforts to curtail the childhood obesity epidemic by engaging 30,000 children in physical activities and nutrition programs.
• Harvard Pilgrim's blog, letstalkhealthcare.org, is engaging a wide range of constituents on topics, including what's driving health care costs.
• The Harvard Pilgrim Institute's Department of Population Medicine is a unique program between Harvard Pilgrim and Harvard Medical School. Its research and teaching focus on both individual population health. Examples of recent work include: obesity prevention projects and support for the national pandemic preparedness by assessing response to H1N1 influenza vaccine.
• Harvard Pilgrim's Quality Grants Program has distributed more than $11 million to 140 local physician practices to support clinical quality improvement programs.
• An arm of the Harvard Pilgrim Foundation, Culture Insight, has trained 2,000 health care professionals in cultural competency.
Employee comments: