National Domestic Violence Hotline
- Employees in region:
- 75
- Sector:
- Non-profit
- HQ location:
- Austin, TX
’10, ’11
Health
About National Domestic Violence Hotline
This year, over 250,000 people will call 1-800-799-SAFE (7233), the National Domestic Violence Hotline, the only national toll-free resource of its kind serving domestic violence survivors, friends, family, co-workers, and abusers. At least 150,000 will be making their first call for help. For many, it will be a life-saving call not only for them, but also for their children. For all, it will be the beginning of their journey to freedom, self-sufficiency and a new life. The Hotline is the vital link to safety, answering calls personally, helping people see options for next steps and connecting them to immediate sources of help.
A unique feature of the Hotline is that a caller can make one phone call and be connected anywhere in the nation and stay on the line until a safe haven is found. The Hotline utilizes a Language Line with access to serve callers in over 170 languages. Since the Hotline's creation in 1996, nearly 2.5 million people have been helped.
What employees say
“The support, the genuine concern and care from my supervisor, the respect I have for our President of the Hotline, and the strong belief that we are doing great work here.”
“I talk to many strong survivors and have the chance to help them reach their goals of a safe, peaceful life. They have a difficult journey and I can encourage them and reinforce their strengths.”
“My supervisor is so very supportive, genuinely cares and listens and mgmt.. takes care of staff wellness. I feel so supported and I love that I make a difference in the lives' of my callers.”
“We provide a high quality service at no cost to people in very challenging situations. Our management and coordinators understand this and provide us with unmatched support and training opportunities.”
“They are always around for help. If I have any questions or problems, they are available to me. ”
“I'm afforded the privilege of being supportive in the lives of survivors and those that love them. I have the encouragement and support to continue to walk with respect in these sacred spaces.”