BBB serving Central, Coastal and Southwest Texas
- Employees in region:
- HQ location:
- Austin, TX
BBB's mission is to be the leader in advancing marketplace trust. We do this by offering BBB Accreditation to businesses that meet and exceed high standards of trust. We offer consumers and businesses objective, unbiased information on businesses and charities, alert them to scams and current trends in the marketplace and provide tips and advice. We evaluate businesses against a set of standards; Build Trust, Advertise Honestly, Tell the Truth, Be Transparent, Honor Promises, Be Responsive, Safeguard Privacy, Embody Integrity. We also provide businesses a Code of Advertising as a guide for avoiding confusion and misleading their customers.
Every month, we provide over 100,000 consumers with information on area businesses, process over 2,000 disputes and send more than 10 press releases to local media members. Our BBB is also committed to reaching the public beyond our main website and routinely keeps consumers informed through Twitter, Facebook and YouTube.
“I love the people I work with. They are all top-notch and we learn from each other and grow together. I respect and admire my managers here at BBB. I feel like part of a family here.”
“Our mission is based on trust. We work every day to assist consumers and businesses to trust each other. Our BBB team works as a family that supports and encourages on another. ”
“Productive atmosphere with good people that enjoy their jobs. The company is focused on clear goals and works hard to serve the community.”
“The commitment BBB has for helping the community and how well we are treated as employees.”
“I feel this BBB is the most awesome place to work because of the people. All are professional and confident. I feel a great sense of pride to work for this organization.”
“They are fair and reliable.”