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About BBB serving Central, Coastal, Southwest Texas and the Permian Basin

BBB's mission is to be the leader in advancing marketplace trust. We do this by offering BBB Accreditation to businesses that meet and exceed high standards of trust. We offer consumers and businesses objective, unbiased information on businesses and charities, alert them to scams and current trends in the marketplace and provide tips and advice. We evaluate businesses against a set of standards; Build Trust, Advertise Honestly, Tell the Truth, Be Transparent, Honor Promises, Be Responsive, Safeguard Privacy, Embody Integrity. We also provide businesses a Code of Advertising as a guide for avoiding confusion and misleading their customers.

Every month, we provide over 100,000 consumers with information on area businesses, process over 2,000 disputes and send more than 10 press releases to local media members. Our BBB is also committed to reaching the public beyond our main website and routinely keeps consumers informed through Twitter, Facebook and YouTube.

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What employees say

“I have a chance to help people in the community, work with colleagues that feel like family and enjoy an upbeat workplace.”
“I love the people that I work with. Everyone is friendly and cares about one another. It's like an extended family. ”
“There are a lot of exciting new projects coming up and there is always something positive happening.”
“Everything about BBB makes me feel appreciated.”
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Where to find BBB serving Central, Coastal, Southwest Texas and the Permian Basin