BBB serving Central, Coastal, Southwest Texas and the Permian Basin
- Employees in region:
- HQ location:
- Austin, TX
’10, ’12, ’13, ’14
BBB's mission is to be the leader in advancing marketplace trust. We do this by offering BBB Accreditation to businesses that meet and exceed high standards of trust. We offer consumers and businesses objective, unbiased information on businesses and charities, alert them to scams and current trends in the marketplace and provide tips and advice. We evaluate businesses against a set of standards; Build Trust, Advertise Honestly, Tell the Truth, Be Transparent, Honor Promises, Be Responsive, Safeguard Privacy, Embody Integrity. We also provide businesses a Code of Advertising as a guide for avoiding confusion and misleading their customers.
Every month, we provide over 100,000 consumers with information on area businesses, process over 2,000 disputes and send more than 10 press releases to local media members. Our BBB is also committed to reaching the public beyond our main website and routinely keeps consumers informed through Twitter, Facebook and YouTube.
“I believe in what BBB stands for and I enjoy working with others in the office.”
“It is rewarding financially and I enjoy what I do.”
“The mission is honorable, the workplace is upbeat, we are treated like family, we balance work and fun, benefits are great.”
“The organization has grown year after year. New positions have been created and opportunities for people to move into manager positions. ”
“BBB lives its mission of trust.”