About Better Business Bureau of Minnesota and North Dakota

The Better Business Bureau is a non-profit membership association dedicated to building a marketplace where businesses and consumers can trust one another. We encourage businesses to practice voluntary self-regulation in the interest of upholding high business ethics and ensuring a fair marketplace for business competition. We also offer a variety of free services and resources to the public, including validated reviews on thousands of companies, dispute resolution, consumer tips, outreach and education to seniors, and fraud alerts. In this past year, the BBB received 22,940 consumer complaints which were resolved with a 90% satisfaction rate.

Supported by our 6700 member businesses, our services are always free to consumers. As the first Better Business Bureau in the nation, our organization has led the way for BBBs across the United States and Canada, as we recently celebrates our Centennial.

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What employees say

“I am given the freedom to do my job without being micromanaged, yet given direction when needed or asked. I feel that I am able to approach any employee or manager with any question.”
“I believe in what we do. We have a strong team of employees working together in all departments. Everyone is doing their part in building marketplace trust. The staff are willing to help others.”
“I feel like what we do really helps people/companies. I love the people I work with. ”
“Great company, great people, rewarding.”
“Employees have a great deal of mental space to think, consider and share their work with others, including their supervisors. No micro-management.”
Where to find Better Business Bureau of Minnesota and North Dakota