The Des Moines Register Top Workplaces 2012
Next Generation Wireless
- Employees in region:
- Utilities & Telecommunications
- HQ location:
- Cedar Falls, IA
Next Generation Wireless is in the business of providing exemplary customer service, high quality cellular products, and an outstanding wireless network through our partnership with US Cellular. We offer a wide array of cellular plans, telephones, and wireless accessories for every customer need. Our business model is very simple: effective leadership plus satisfied associates plus satisfied customers equals business results. Our leaders provide the tools and training to our front line associates and empower them to make sound business decisions on behalf of you the customer, which produces profitable business results.
Together with other core values like honesty, respect, diversity, and pride, we have positioned ourselves apart from other wireless carriers in focusing on what really matters, the customer.
“I enjoy working with the public. I feel that we are appreciated and recognized for what we do. ”
“I'm empowered to make decisions that directly impact the customers and the associates. I have a blank canvas to create ideas and drive traffic.”
“It's a smaller organization, which feels like a family who really cares about each other. There is a lot of flexibility to do my job.”
“They believe in their associates and constantly ask for their feedback. They are very concerned about the well-being of their associates and the flexibility they offer goes way above the normal. ”
“Frequent one on ones and a genuine interest in what I need to be more effective in my role. Support, communication and the trust and confidence in me to do my job.”