Enquirer Media Top Workplaces 2013
Hammacher Schlemmer & Company, Inc.
- Employees in region:
- HQ location:
- Niles, IL
Established in New York City in 1848, Hammacher Schlemmer publishes America's longest running catalog. The company provides unique products that solve problems or represent the only one of their kind, and backs its products by a rather famous Lifetime Guarantee of Complete Satisfaction. Synonymous with innovation, Hammacher Schlemmer introduced the pop-up toaster (1930), the microwave oven (1968) and the cordless telephone (1975), among many other firsts. Hammacher Schlemmer's innovative offerings are available through its catalog, online at www.hammacher.com, and at its landmark store at 147 East 57th Street in New York City.
The company's corporate headquarters are located in suburban Chicago and the Customer Service and Fulfillment Operations Center is located in Fairfield, Ohio. The Operations Center processes and fulfills all of the orders the company receives via phone, online, fax and mail. The Operations Center employs approximately 100 associates year-round and up to an additional 300 temporary employees during the peak holiday shopping season. During this peak period, the Operations Center routinely fields more than 8,000 calls and ships over 10,000 packages per day.
“Great people, and I love the strong history that Hammacher has.”
“I work for good people and have the freedom to make decisions.”
“How well they all work together and make this an enjoyable place to work. The managers and supervisors interact with everyone here and get to know us. They are genuine here.”
“I think they look out for the good of everyone, and that is important. ”