About Citizens Financial Bank

Citizens Financial Bank is a $1.1 billion asset federal savings bank that provides community banking to the consumer (retail) market through checking, savings and other deposit accounts; owner-occupied residential mortgages; and multi-family residential mortgages. Our retail client profile includes all families living in areas served by our 21 Banking Centers in Chicago's Southland and Northwest Indiana. Voted One of the Best Banks for Customer Service in 2012, Citizens is committed to bringing value to clients through Personal, personal banking.

As a regulated financial institution, Citizens competes for business in both the retail and business sectors by offering a full range of deposit, loan and cash management services and by employing a highly personal form of client interaction. We are known for this personal service and it is exemplified by our themes of Personal, personal banking and Personal, business banking.

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What employees say

“I am given the flexibility to create a good experience for my clients and co-workers here. We have fun and work toward a common goal together.”
“I have the ability to make a difference in the communities that we serve. I love being empowered to make decisions and feel like my opinion counts.”
“We are a positive company. We generate energy, professionalism and superior service to our clients.”
“The financial rewards received for exceeding expectations.”
“They are highly involved and communicate with the employees on a consistent basis.”
“Everyone is treated fairly and we are well informed on what takes place at Citizens.”
Where to find Citizens Financial Bank